Claims

CLAIMS

When a claim occurs you need to know the situation is being managed and is under control.


Unlike many insurance brokers, Rowlands & Hames and its Property Investors Division are proactive in the handling of claims assisting you throughout the process, from the initial reporting to insurers through to final settlemen.

Experience teaches us that a close working relationship with Loss Adjusters enhances the quality of claims management and provides the most streamlined flow of claims paperwork and monies, thereby maximising tenant satisfaction.!

Regular claims reports are available to suit the individual client.

Personal high quality service with initial and regular site visits if required, certainly following large claims, and assistance throughout the claim.

We often arrange a pre-loss visit allowing the loss adjuster to have sight of the property before an incident and check upon the compliance with any terms and conditions.